Summary




Diligent HCIP network support specialist with 4 years experience with large organization and Currently in ISP environment with multi vendor setup .Exeperience in SD-WAN controller based deployments and Customer tenant’s management . Seeking to leverage solid technical skills and abilities to advance my career  




Projects

New Branches Rollout 2019

Experience

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Manager Managed Services Support
PTCL Group
Oct 2023 - Present | Islamabad, Pakistan

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Executive Managed Services
PTCL Group
Mar 2021 - Oct 2023 | Islamabad, Pakistan

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Pc Support Officer
PRAL (Pakistan Revenue Automation Ltd)
Dec 2020 - Mar 2021 | Islamabad, Pakistan

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PC Support Officer
PRAL (Pakistan Revenue Automation Ltd)
Dec 2020 - Feb 2021 | Islamabad, Pakistan

Management of Data Center Machines
Lan and WAn infrastructure of PRAL

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Resident Engineer
Jaffer Brothers (Private) Limited
Nov 2019 - Dec 2020 | Islamabad, Pakistan

Install and configure computer system, laptops, applications, software
Setup new user’s accounts and profiles and domain joining Antivirus installation, configurations and patch management (Symantec Endpoint Protection)
Ensure all tickets and incidents related to IT and Network are properly logged in (DISHP)
Prioritize and manage several open issues at one time
Visiting all North region branches physically for any unresolved issues
Train and assist users with policies and procedures of organisations
Supervising IT rack activities such as switches installation, configuration, troubleshooting and management
Remotely accessing the different systems and their software troubleshooting through remote desktop / net meeting Configurations & installation of new IT equipment (printers, scanners, pcs, CCTV)
Configuration of Microsoft Outlook Email configuration High level of vendor management skills

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Network Engineer (intern)
U Microfinance Bank LTD
Jun 2019 - Oct 2019 | Islamabad, Pakistan

NMS monitoring in NOC ( Solarwinds)
Planning, IP scheming configuration and deploying ISP links Configuration, maintenance of Juniper firewall SRX 300,210 Escalation & Coordination with ISPs for link outages
Redundancy configuration of primary links to secondary links Configuration of IPsec VPN b/w branches and core banking firewall ISPs link testing & deployments in new rollout branches

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Research Assistant
International islamic University Islamabad
Aug 2017 - Apr 2018 | Islamabad, Pakistan

Development of Hardware
Assist in conducting applied research in electronics engineering and bio medical field
Integrate software & hardware components using micro controller

Education

iUSE-School of Engineering & management Sciences (Affiliated with Uet Taxila)
Bachelors, Bachelors in Engineering, Electrical engineering‎
, ,
CGPA 2.8/4
2018

Skills

Expert Analytical Skills
Expert CCNP
Intermediate Cisco
Expert Coordination Skills
Intermediate Fortinet
Intermediate HCIP Certified
Expert IT Infrastructure Design
Expert IT Infrastructure Operations
Expert IT Operations Management
Intermediate MPLS,VRF
Intermediate NAT ,source NAT , Destination NAT
Intermediate Network Monitoring Solutions Solarwinda Trace Jira
Intermediate Network Monitoring System
Intermediate Network operation center management
Intermediate Presentation Skills
Intermediate Resource Allocation
Intermediate Resource Management
Intermediate Router Configurations Cisco,huawei,MikroTik
Intermediate Routing protocols BGP,OSPF
Beginner SD-WAN
Intermediate Shopify Theme Management
Intermediate Support operations
Intermediate Surveillance Monitoring
Intermediate Vendor Management Skillls

Languages

Expert Punjabi
Expert Urdu
Intermediate English

Companies Followed

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